Privacy Policy

Effective Date: [01/01/26]

This Privacy Policy explains how Stay Ukiyo collects, uses, and protects your data.

1. INFORMATION WE COLLECT

Personal Data

• Name

• Phone number

• Email

• Address

• Government ID

• Payment details (processed securely)

Technical Data

• IP address

• Device/browser

• Usage data

2. PURPOSE OF DATA USE

We use data to:

• Process bookings

• Verify identity

• Provide support

• Prevent fraud

• Improve services

• Send updates/offers

3. PAYMENT SECURITY

• Payments are processed via secure third-party gateways

• We do NOT store full card details

• Payment providers maintain their own compliance standards (PCI-DSS)

4. DATA SHARING

We may share data with:

• Property owners

• Vendors

• Payment processors

• Government authorities (if required)

We do NOT sell personal data.

5. COOKIES

We use cookies for:

• Website functionality

• Analytics

• Marketing

Users can disable cookies via browser settings.

6. DATA RETENTION

Data is retained only as long as necessary for:

• Legal compliance

• Business operations

• Dispute resolution

7. USER RIGHTS

You may request:

• Data access

• Correction

• Deletion

• Withdrawal of consent

8. DATA SECURITY

We use reasonable safeguards but cannot guarantee absolute security.

9. THIRD-PARTY LINKS

We are not responsible for external websites.

10. CCTV DISCLOSURE

Some properties may have CCTV in common areas only (not private areas).

11. CHILDREN’S PRIVACY

We do not knowingly collect data from minors without guardians.

12. INTERNATIONAL USERS

Data may be processed in India.

13. POLICY UPDATES

We may update this policy anytime.

14. CONTACT

Email: info@stayukiyo.in
Phone: +91 98190 40745